Knowledge Base

Unable to Activate the Floating License for your Intel® FORTRAN Compiler

When building a PSCAD project, the build fails, and messages similar to the following are displayed in the Build Pane:

Error: A license for FCompW is not available now (-##,###). A connection to the license server could not be made.  You should make sure that your license daemon process is running: both an lmgrd.intel.exe process and an INTEL.exe process should be running if your license limits you to a specified number of licenses in use at a time.  Also, check to see if the wrong port@host or the wrong license file is being used, or if the port or hostname in the license file has changed.
…
Ifort: error #10052: could not checkout FLEXlm license

The issue is due to being unable to check out the floating license for your Intel FORTRAN compiler (IVF).

The following are some troubleshooting tips for resolving this, and may require some assistance from the Administrator of the IVF license:

  • All IVF seats are currently being used by other client machines:
    Try compiling the case again in a few minutes.

  • The license hosted on the server does not support the version you are trying to use:
    If your software is newer than that supported with the license, the IVF Administrator could log in to the Intel website, download a new license file, and install it on the server.

Note
“Active support” on your IVF license is required to obtain software updates from Intel®.

  • The IVF license is not installed on your client machine:
    Obtain the license file from your IVF Administrator and save it to the following location on your client machine (create any missing folders):
    C:\Program Files (x86)\Common Files\Intel\Licenses\

  • Recent changes to your network may be causing this:

    • Check communication between the client machine and server.

    • Check whether the IP address for the IVF license host has been changed.

  • The server hosting the IVF floating license may have crashed:
    Restart the server.

  • The FlexLm license manager software may have crashed:
    Restart the FlexLm license manager software.

  • If the above suggestions do not resolve the matter, the following further resources may help:

    • The IVF log file on the server:
      C:\Program Files\Intel\licenseserver\Iflexlm.log

    • The Troubleshooting section of the Intel® Software License Manager User's Guide
      Note
      This section includes instructions for sending in the log files from the server and client machines to the Intel Support Desk.

    • The IVF FAQ website

    • The IVF Support website

    • Assistance from the IVF reseller for your floating license.

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