Knowledge Base

If you have forgotten your MyCentre Password

If you have forgotten your password, it may be reset as follows:

  • Fill in the page as shown:

  • You will be notified that your password has been reset, and that a reset link has been e-mailed to you.

Note
If you have not received an e-mail with a temporary password within a few minutes, refer to possible solutions.

  • In the generated e-mail, follow the link provided to display the login reset webpage. The two methods for displaying this webpage are shown in the following screenshot:

  • When prompted, reset your password as shown:
  • If the password reset was successful, you will be notified as shown. Selecting “Return to Home” will log you in to MyCentre and display the “Home” page.

Back